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Terms & Conditions

  • The spa reserves the right to alter your treatment times on the day if necessary

  • All treatment re-arrangements will be subject to alternative availability

  • Non-smoking policy.  In keeping with the UK law, the Spa applies a strictly non-smoking policy within its confines or on external parameters

  • For those who wish to smoke, you will find smoking areas outside the building

  • We request that mobile phones are kept on silent or switched off in the spa

  • We would request that all tablets and pagers are switched off/on silent during your visit. 

  • No photography is permitted in the changing areas

  • You may be required to remove jewellery for treatments; we therefore advise that you choose to leave jewellery at home

  • Damage, injury or consequential loss, however caused, to our customers, their property and belongings unless it is solely due to the negligence of the Company, its employees or agents

  • We advise guests to consider insurance to cover the cancellation of their spa treatments/spa day

  • Please note guests suffering from any heart conditions, high blood pressure or are pregnant will be unable to use any of our heat experiences

  • Children under the age of 16 are not permitted to use or accompany any persons over 18 attending the spa, or use the facilities attached

  • Children under the age of 16 are not perm

  • Children between the ages of 16 to 17 may undergo the following treatments supervised (in the same room) by a parent or guardian: manicure/pedicure, facial

  • Children between the ages of 16 to 17 may not have any body massages, body treatments or bikini waxes

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